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Practice Charter

Zero Tolerance

In line with government recommendations for the NHS, this practice supports the government's NHS zero tolerance campaign. Handsworth Medical Practice has a policy that rudeness, swearing, abusive, threatening or intimidating behaviour towards any member of staff or other patients will not be tolerated. Such behaviour may result in removal from our practice list.

Freedom Of Information

We are a paper-light practice: this means that most of the information we hold about you is on our secure computer system. We take great care in safeguarding information about you. We have the highest standards of security in place and take steps to back up data regularly and have safeguards against fire and loss of data in the event of fire or other disaster.

Your data is accessed on a 'need to know' basis only. We may share your data with other agenices involved in your care such as Hospitals - we only give them the information they need to treat you. We also share data with people and organisations you ask us to, such as insurance companies and mortgage lenders.

We may submit data about you on request to the local CCG to whom we are contracted to for purposes of financial or quality audit. The information we send will usually not give your name or addess and if we do include these details the people seeing this information at the CCG will be bound by the same rules of confidentiality as us.

The Freedom of Information Act 2000 obliges the practice a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available. This scheme is available from reception.

Your Neighbourhood Professionals. Just a Click Away! Need care but want to stay in your own home?
4 Trafalgar Road, Handsworth, Birmingham, West Midlands, B21 9NH
  • Telephone 0121 551 4220
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Need care but want to stay in your own home?
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