Appointments

You can make an appointment via the following ways:

Consultations are by appointment only. Patients are encouraged to telephone to book appointments. We offer first telephone triage appointments with a clinician and if it is felt necessary for you to be seen in surgery this will be arranged for you. The practice also offers video consultations.

Unfortunately we cannot guarantee the time the doctor will be able to call you back.

There will generally be a longer wait for an appointment with the practitioner of your choice. Under our advanced access policy you are asked to assist us by letting the receptionist know the reason for your appointment. This will help us in choosing the most appropriate health care professional for you.

Routine Appointments

All patients with routine medical needs are seen by appointment. Patients are free to make an appointment with any of the clinicians but are encouraged to see the same person for follow-up appointments.

There will generally be a longer wait for an appointment with the practitioner of your choice. Under our advanced access policy you are asked to assist us by letting the receptionist know the reason for your appointment. This will help us in choosing the most appropriate health care professional for you.

Telephone Consultations

The doctors and nurses are happy to give advice over the telephone when appropriate. Unless your problem is urgent you may at times be asked to call back later to avoid interrupting the doctors when they are with a patient.

Please leave a landline number for the doctor to call you back if necessary.

Telephone consultations are only available during the morning surgery.

Cancelling an Appointment

If you are unable to keep an appointment, please let us know as soon as possible, this may enable someone else to be seen.

You can cancel your appointment in any of the following ways: